Customers will be charged for tractor push off. Customer is responsible for damages caused from tractor loading and will be charged for damaged boxes. Do not fill the box above the sides. Do not load heavy material on top or to one side of Box. Do not crown debris in the center of the box. Overfilled boxes CANNOT BE TRANSPORTED, must be unloaded by the customer and incur an additional trip fee. NO HAZARDOUS MATERIALS including oil, paint, chemicals, asbestos, treated wood, fluorescent bulbs, household cleaners and any other items defined as hazardous by the Federal, State or local laws are allowed. Customers will be charged an extra fee to dispose or return hazardous material found.

Heavy materials include: dirt, rock, concrete, sand, turf, brick, asphalt, tar and gravel, etc. Heavy materials can only be loaded into boxes specified for their weight. Please ask for a box suitable for heavy materials. Absolutely NO dirt/concrete/aggregate/inert/or other heavy materials in 20, 30, 40, and 50 cy boxes.

General/C&D - Includes general household waste and construction and demolition materials. No dirt/rock is allowed in these boxes. Box is subject to Weight Limits and Overweight charges (Please see Weight Limits Below). Dirt/Rock - Not subject to weight limits. Includes dirt, rock, concrete, asphalt, sand, brick, tar, gravel, and any other aggregate materials. No other materials are permitted. No mud. No wet concrete. Min. $100 charge for mud/wet concrete removal. Must be filled with ONLY the specified materials above. If any other materials are found, the box will be charged as a general C&D box and is subject to overweight fees (please see Weight Limits Below). Green Waste/Wood - Green waste and wood only. No treated wood. No other materials permitted. If any other materials are found, the box will be charged as a general C&D box. Box is subject to Weight Limits and Overweight charges (Please see Weight Limits Below). Metal - Not subject to weight limits. Scrap metals only. All metal appliances are okay. No other materials allowed.

Recycling boxes must be filled with ONLY specified material. If any other materials are found, the box will be charged as a general/C&D box and is subject to overweight fees (please see Weight Limits/Overweight Fees below).

Please notify us at the beginning of each job whether recycling receipts are required. We must be notified before the first box is delivered that receipts are needed. This ensures that your receipts are properly tracked. Receipts will be sent to you upon job completion. All outstanding balances must be paid before any receipts will be issued. Upon completion, please contact us to submit a recycling receipt request. Requests can take 1-15 business days to process.

Boxes are charged a base fee plus any applicable overweight and extra fees.

Box sizes include 10, 15, 20, 30, 40, & 50 for Mixed C&D, Household, Green Waste/Wood, and Metal boxes and 4, 8, 10 for Dirt/Rock boxes. Please note when ordering a 4 or 8 cubic yard dirt/rock box you will receive a 10 cubic yard container. ONLY fill the container to designated 4 or 8 cy level. Additional fees apply if the box is filled above the specified level. It is the responsibility of the customer to ensure there is enough space for the box size ordered. Box dimensions may vary. If space restrictions exist it is the responsibility of the customer to notify our office at the time the order is placed. Exchanges or returns due to space issues will incur an additional delivery fee.

Please note that your box will not automatically be picked up when your 10 day rental period is over. We recommend scheduling your pickup date with us on the day you place your order. Your other option is to call when your box is available for pickup. There is no guarantee when your pickup will occur if you don’t call your box in till you are finished with it. Please note that additional rental time beyond the normal 10 day rental period must be pre scheduled. Rental fees stop on the day your box becomes available for pickup.